Refund & Cancellation Policy

1. Quality Assurance Guarantee

Because spices and food products are perishable goods, opened food packages cannot be returned for hygiene and health safety reasons. However, if your order arrives damaged, unsealed, past expiration, or incorrect, you are eligible for an immediate 100% replacement or refund.

2. How to Request a Replacement / Refund

Please contact our support team at care@mdmaspices.com within 7 days of delivery with your Order Reference ID (e.g. MDMA-XXXXXX) and a photo of the received damaged parcel.

3. Refund Processing

Approved refunds are credited back to your original source of payment within 5 to 7 working days.